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"I wanted to let you know that CCI had its best sales month ever in August, and some of the projects can be directly related to the improvements that we have made interacting with prospects. Our sales staff has a new level of confidence, we are seeing significant progress in prospecting, and our sales numbers and outcomes are improving. I want to thank both of you for the impact you have had and continue to have on the CCI sales effort. My experience with Sandler has been outstanding. I'd suggest to anyone that they sit down with Joe and Mike to discuss their frustrations with their sales process. They'll be up-front and honest about whether they can be helpful or not." 2010 turned out to be an outstanding year for Caster Concepts, Inc..As I reflect back on the year and the many things that we have done to change our business the work that we have done to improve our sales organization is the one that shines most brightly. We achieved a 20% increase in volume while adding to 2.5 points to our margins during the 2010 year. The Sandler System and the work that we have done with Marr Professional Development has created a culture that values personal accountability and I believe will generate long term success for the organization. Thanks to Joe, Mike and Rich for all their efforts.
Bill Dobbins, Owner Caster Concepts
Bill Dobbins, Owner
Hear Bill's Video Testimonial on how Sandler Training Ann Arbor has impacted his business and improved company sales.
“I wanted to let you know that CCI had its best sales month ever in August, and some of the projects can be directly related to the improvements that we have made interacting with prospects. Our sales staff has a new level of confidence, we are seeing significant progress in prospecting, and our sales numbers and outcomes are improving. I want to thank both of you for the impact you have had and continue to have on the CCI sales effort.
My experience with Sandler has been outstanding. I’d suggest to anyone that they sit down with Joe and Mike to discuss their frustrations with their sales process. They’ll be up-front and honest about whether they can be helpful or not.”
2010 turned out to be an outstanding year for Caster Concepts, Inc..As I reflect back on the year and the many things that we have done to change our business the work that we have done to improve our sales organization is the one that shines most brightly. We achieved a 20% increase in volume while adding to 2.5 points to our margins during the 2010 year. The Sandler System and the work that we have done with Marr Professional Development has created a culture that values personal accountability and I believe will generate long term success for the organization. Thanks to Joe, Mike and Rich for all their efforts.
Lee Willwerth, Owner
DreamMaker Bath & Kitchen
At your December Goal Setting seminar you asked us to set a sales goal for ourselves for the month of January. You instructed us to pick a number that we thought we had a 10% change of making (and therefore a stretch goal), and told us that if we set it as a goal and work toward it we will achieve it. I thought, "Ok, I'll play along" and set my goal at $100,000 for the month. That represents 50% more than my actual monthly goal set in our yearly budget and significantly more than we would expect a salesperson to sell month over month here. I am happy to report that my final sales for the month were $101,713.68! That can happen sometimes when a especially large job closes in a month but I had no projects in there that were even equal to our average size. I do have several large jobs in progress but they won't close until Feb or March. January was made up of 12 separate sales from 10 different clients. So..... I guess it does work!
Craig Ward, General Manager
F. P. Miller Company
We have been using the Sandler Selling System and training for over a year now and have found that our sales have been steadily increasing in part to the training that we are receiving from Joe, Mike and Rich at Sandler in Ann Arbor. The classes and personnel coaching one on one that our sales staff has received has increased our sales skills in negotiation, selling and prospecting. One of the best decisions we have made in changing our selling culture and improving our profitability.
Marisa Smith, President
Whole Brain Group
I became a client in 2006 when I was working out of my house by myself. The techniques I learned at Sandler have helped my company grow to 12 people and increase company revenue by almost 500% in that time period. When I first signed up, I thought I take a year of classes, and be done. But the fantastic thing about Joe & Mike's approach is that they adapt as your company grows. Now that I'm managing a sales team instead of doing everything myself, I'm still benefiting & learning!
Jim Campbell, Owner
Thank you Mike, Joe and Rich! The Sandler Selling System has taught me how to talk to prospects more effectively, uncover their real needs, and engage in meaningful discussions of every part of a sales conversation. I also really appreciate the coaching sessions to address specific challenges I encounter. My business has increased significantly since I enrolled in the Sandler program six months ago. I recommend Sandler training to all my friends!
Doug Selby, Owner
View Doug's Video Testimonial to hear how Sandler Training Ann Arbor has helped him improve his business.
"Joe and the crew at Sandler Sales really helped me understand not only how the sales process should work, but insights into how individual people want to be sold. If you're spending your precious time with clients, it makes sense for both them and for you to understand what they are looking for and how you can effectively communicate with them. Sandler training was enormously helpful in developing that skill set."
Greg Peters, Owner
Cyber Data Solutions
"I just wanted to take a few moments to express my profound gratitude for all the ways you have helped me excel in my business. I don’t know how you did it, but you somehow took a techno-nerd “S-C” and gave me all the tools I needed to help my business grow during one of the worst economic times in memory.
More then just your skills as a trainer and coach, I truly appreciate the fact that you so obviously care about all of us. I knew when I was sitting in your class that I was more then just a check in the bank for you. You truly wanted me to succeed in both my business and in my life."
Bob Ender, Owner
DreamMakers Bath & Kitchen - Ann Arbor
"The Sandler Training Center - Ann Arbor President's Club is one of the best investments that we have made with a better than expected pay back. As we track our numbers in great detail, we have seen a clear increase in both qualification of leads and closing ratios since committing to the training and implementing the structured systems within our company. I would estimate that the initial investment was re-covered within three to four months of implementation."
Carrie Hensel, Owner
Inner Circle Media
View Carrie's video testimonial to hear how Sandler Training Ann Arbor has helped her grow her business.
"It sounds funny, but Joe Marr and Sandler Training literally changed the way I approach business... and life.
When I met Joe, I was struggling to run a new web company I'd started at the time of the "Internet bust." I was having a hard time finding prospects; and, if I actually found a prospect, I had NO IDEA how to qualify him or her. In competitive bidding situations, my company consistently lost out to larger web companies, incumbents, or "the cheapest bidder."
"The first day I attended Joe's class, I was amazed by the program and wanted to absorb the Sandler System as soon as humanly possible. I felt this new way of selling was so intuitive, and I was absolutely compelled to attend Joe's classes and learn every nuance of the sales process.
Since learning the Sandler System, I feel confident in all sales and negotiation situations. I can easily find, qualify, and disqualify prospects. And with a few recent contracts, this wonderful thing has happened - I met with the prospective clients, spent a few hours listening and determining if my company could actually help them, and then I delivered a proposal or presentation that addressed their exact needs/pains. And guess what? The prospects never even talked to another web company. They were so confident in my company that they immediately asked for the contract.
While other web companies are downsizing or closing up shop, our phone is consistently ringing with referrals, we're closing contracts, and we're adding staff. I can honestly say that Joe Marr is a huge contributor to the success of my company, and I couldn't have done it without him."
Robert S. Pasick Ph.D., CEO Coach, Author, Founder
"Over the past 10 years, Joe Marr has taught me the essentials about marketing and selling professional services. With his help I have been able to develop a successful executive coaching and consulting psychology practice. He has an exceptional teacher and coach."
Judy Ravin, CEO
Accent Reduction Institute
"Had it not been for taking the Sandler Sales Training Program with Joe Marr, I would surely be in the same old place...making my bills but seeing little to no growth. When I first started meeting with the President's Club, I had little understanding of the sales side of my business. Like many entrepreneurs and business owners, I knew my product but didn't know how to contact the right people. And if, by pure luck, I did find myself speaking with the right decision maker, I didn't know how to help them discover that by working with our organization, they themselves would be better off. I simply wasn't closing deals.
By working with Joe, I was given the tools I needed to effectively prospect and, as a result, become profitable. In just one year, my client list increased tenfold and my prices increased threefold. I can now comfortably meet all of my financial obligations.
A word about working with Joe...every businessperson needs a mentor. Joe goes above and beyond the call of duty by not only providing expert sales training, but by consistently offering just the right words of encouragement and support. Joe's vote of confidence in me has been, and continues to be, absolutely invaluable. For this alone I will always be grateful."
M. Dana Baldwin II
The Center for Simplified Strategic Planning
"The Sandler Selling System is ..., designed to elicit the best selling efforts through an organized process. The result of working with you in your training has helped me to increase my business four-fold over the last year."
Robert J. Siebelink
Great Lakes Business Group
"I highly recommend Sandler Training (Ann Arbor) based on the dramatic improvement in every portion of my M&A business. It provides a complete package with techniques and strategies, but most importantly - Attitude."
Logic Solutions, Inc
"In the fiscal year following my President's Club certification I achieved my best booked sales tally in my 6 yr. history at Logic Solutions in Ann Arbor. I followed that in FY 07 with yet another new personal record and then added another 50% increase in 2008. Bear in mind this occurred in 2007 & 2008 as our local economy was sliding in the other direction."
Now in 2009, more then ever I find the lessons learned to be my stalwart to effectively engaging my prospects and clients in achieving a mutual winning formula, even in a depressed economy."
“I recently had the opportunity to attend Sandler’s Strategic Customer Care Program. It really is “unlike any other training available.” The techniques I have learned have enabled me to recognize and work with traits and behaviors of both myself and of my customers that can negatively impact the communication process. The questioning and qualifying skills taught are helping me to get to the heart of my customers needs quicker and creating a more positive experience for them. Mike and Rich have a great presentation style and I would recommend this training anytime!”
Huron Valley Ambulance
“I cannot get over how energized and enlightened I am after each session. The Strategic Customer Care training can be beneficial to anyone in business. Whether a novice or an expert in your field, you will gain real-world, common sense procedures that will help you excel in all aspects of customer service and problem solving. What I learned about different communication styles has already improved how I listen to and understand people. I strongly encourage anyone to take this course.”
When I found out that my boss had signed us up for another one of those mandatory sales courses, I was not thrilled! It just seemed like it would be too much time and too much effort. Well, I changed that attitude, real quick, it only took a couple of sessions and I was a believer. The program turned out to be fun, informative, inspiring.... I would recommend Sandler Strategic Customer Care to anyone who is interested in succeeding in the sales world!
Outdoor Fun Store
"Joe Marr's training has really helped our consultants move from a transaction orientation to a focus on relationship building. This year we intend to encourage the techniques our consultants have learned to be applied in all areas of our company. Our services team looks forward to increasing effectiveness with clients and internal customers alike."
Jim Good, President
"If you get this [Sandler] stuff down right, it will change your life!"
Dwight Carlson, CEO Onset, Founder,
President and CEO of Coherix, founder of Xycom and Perceptron
"The Sandler Sales has not only improved my sales it has improved my life. Joe Marr has remained committed and available to helping me."
Christopher R. Lundine, Vice President
Clinical / Financial Management Associates
"It's not taught in school and years of experience does nothing but keep you from changing. With Sandler, the horrific fear of the four letter words; "cold call" and "sell", all went away as did the lack of sales. If you ask me "Did Sandler pay for itself?" I feel I didn't pay them enough! Sandler made me a better communicator and businessman."
Mike Mack, President
"After twenty years of steady engagements from minimal marketing, our new business "pipeline" suddenly stopped flowing. Feeling clueless about how to sell our IT services in a depressed market, Joe Marr's President's Club training gave me personal tools and sales insights that I use every day."
Douglas Zimmer, President
Center for Information Management, Inc.