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"I recently had the opportunity to attend Sandler's Strategic Customer Care Program. It really is "unlike any other training available." The techniques I have learned have enabled me to recognize and work with traits and behaviors of both myself and of my customers that can negatively impact the communication process. The questioning and qualifying skills taught are helping me to get to the heart of my customers needs quicker and creating a more positive experience for them. Mike and Rich have a great presentation style and I would recommend this training anytime!"
Nicole Karbacz Huron Valley Ambulance
Many professionals are uncomfortable with the idea of ‘selling,’ regardless of the fact that to develop and maintain business, you have to ‘sell’ your ideas, your services and company to your clients.
Sandler’s Professional Advantage offers a proven and refined approach designed for professional service providers who need to build a client base. This program is specifically designed to address the attitudes and behaviors essential to productive business development, as well as common stumbling blocks to success, such as...
The training complements the diagnostic, creative, analytical and consultative personalities and skills of professional services providers, including attorneys, accountants, engineers, architects and other professionals and consultants. Develop ‘sales awareness,’ by learning how to