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"I recently had the opportunity to attend Sandler's Strategic Customer Care Program. It really is "unlike any other training available." The techniques I have learned have enabled me to recognize and work with traits and behaviors of both myself and of my customers that can negatively impact the communication process. The questioning and qualifying skills taught are helping me to get to the heart of my customers needs quicker and creating a more positive experience for them. Mike and Rich have a great presentation style and I would recommend this training anytime!"
Nicole Karbacz Huron Valley Ambulance
There’s no escaping it. Whether your business is local, regional or global, in today’s faster paced and more complex business environment, management and leadership skills are fundamental to success. Business owners must lead their organizations; sales managers must lead their sales teams; and sales professionals must lead their clients and prospective clients.
For over twenty-five years, the Sandler Training has helped business professionals develop, expand, and refine their management and leadership skills. Through our interactive and real-world based training, Sandler clients:
Develop a better understanding of human behavior and potential
Increase their courage, confidence, and self-esteem
Become more effective communicators
Are able to inspire and bring out the best in others
Learn to set meaningful goals and develop plans for achievement
Establish a framework for making better decisions
Implement processes to effectively manage their time and other resources
Are able to achieve increasingly more difficult goals in shorter periods of time